Refund Policy

Refund Policy -

Effective Date: 06/02/2025

At Spirit Led Coaching & Counseling Services, we are committed to delivering meaningful value through faith-based coaching, spiritual growth resources, and wellness products. Please review our refund policy carefully before making a purchase.

🔹 1. Coaching Sessions & Programs

All coaching services, including 1:1 sessions, group coaching, and spiritual development programs, are non-refundable.
This is because:

Coaching is a personalized service.
Time and preparation are invested before your scheduled session begins.

If you are unable to attend a scheduled session, you may reschedule with at least 24 hours’ notice. Missed sessions without notice may be forfeited.

🔹 2. Digital Products (eBooks, Downloads, Courses)

Due to the nature of digital content, all sales of digital products are final. No refunds will be issued once access to the product has been granted.

If you experience a technical issue accessing your product, please contact us and we will do our best to resolve it.

🔹 3. Physical Products (Clothing, Jewelry, Wellness Items)

We want you to be satisfied with your purchase. If you receive a damaged or incorrect item:

Contact us within 7 days of receiving your order.
Include your order number and photos of the item.
We’ll gladly offer a replacement, exchange, or refund for items that are defective, damaged, or sent in error.

Returns for reasons other than damage (e.g., wrong size or change of mind) may be accepted on a case-by-case basis. Shipping fees are non-refundable.

🔹 4. How to Request a Refund or Support

Please email: spiritledcoaching@outlook.com
Include:

Your full name
Order number
Description of the issue
Any relevant photos (for product issues)

We aim to respond within 2 business days.

✝️ Our Commitment

At Spirit Led Coaching, we operate with integrity and a heart to serve. If there’s ever a concern about a service or product you’ve received, don’t hesitate to reach out—we’re here to help.